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WARRANTY POLICY
HPA branded products carry a one year warranty against manufacturer's defects on all major, non-consumable, components. Damaged caused by incorrect installation, wear and tear, abuse, misuse, racing(*), collision, foreign particles, lack of adequate/correct lubrication, inappropriate fuel, inappropriate software (where applicable) etc., will NOT be covered by warranty.
Warranty is offered to original purchaser only and is not transferable.
HPA Motorsports UK ALWAYS recommend a thorough check of the entire vehicle by a qualified & experienced motorsport technician. As well as ensuring correct fitment, a trained technical can quickly identify any pre-existing damage/faults/wear that could either be exasperated by the fitting of high performance parts or may cause failure or damage to your newly purchased kit.
Any warranty is void if product is incorrectly fitted or damaged by failure of other parts.
When upgrading engine hardware it may be necessary to modify the engine management software to suit the new kit. Warranty is not offered where compatible software is not installed.
HPA Motorsports UK nor HPA Motorsports Inc. will not be liable for incidental, consequential, indirect, special, or punitive damages of any kind. HPA’s entire liability shall be limited to replacement or repair of the damaged parts at HPA’s option.
Labour and freight costs associated with warranty repair or replacement are NOT covered.
To maintain validity of warranty, factory recommended maintenance schedule and manufacturer’s Technical Service Bulletins (TSB’s) must be adhered to and documented.
In addition to the above, the HPA FT/FTX series Turbo packages for VR6 motors have the following conditions:
Components covered by warranty include:
- Turbochargers
- Exhaust Manifold
- Downpipe
- Catalysts
- Exhaust System
- Intake Manifold
- Silicone Plumbing
- Intercoolers
- Fuel Pump
- Fuel Injectors
- Brake Calipers
- Haldex Controller
Components NOT covered by warranty include:
- Clutch
- Gearbox
- Brake Pads & Brake Rotors
Any claims of defect in workmanship must be made in writing/email to HPA Motorsports UK within 7 days of the fault/issue being first noticed. HPA Motorsports UK will then contact you to advise your next steps. Most items are required to be repaired at HPA Motorsports Inc's' facility located in Langley, Canada. Should the damage be determined to be a direct result of the workmanship of HPA Motorsports, labour costs for HPA Motorsports Inc to complete repairs at their own facility will be included in the warranty repair. In certain circumstances, at the sole discretion of HPA Motorsports, permission may be granted for repairs to be completed at an HPA authorized facility at a pre-approved labour rate.
HPA Motorsports Inc nor HPA Motorsports UK will not be liable for incidental, consequential, indirect, special, or punitive damages of any kind. HPA’s entire liability shall be limited to replacement or repair of the damaged parts at HPA Motorsport Inc's option.
To maintain validity of warranty, in addition to the factory recommended maintenance schedule, the following services must be adhered to and documented according to the prescribed schedule:
Break In period: engine speed is not to exceed 5500 RPM, and absolutely NO standing starts are to be performed = 1000 km / 620 miles
Mass Air Flow meter – Clean 5000 km / 3100 miles
Mass Air Flow meter – Replace 20,000 km / 12,500 miles
Engine Oil (Motul Xcess / 8100 5w40) & Filter – Replace 5000 km / 3100 miles
Haldex Fluid & Filter – Replace 10,000 km / 6000 miles
Any claims of defect in workmanship must be repaired at HPA Motorsports' facility located in Langley, BC Canada. Should the damage be determined to be a direct result of the workmanship of HPA Motorsports, labor costs for HPA Motorsports to complete repairs at our own facility will be included in the warranty repair.
For remote customers, in certain circumstances, at the sole discretion of HPA Motorsports Inc, permission may be granted for repairs to be completed at an HPA authorized facility at a pre-approved labour rate.
(*) Racing
No warranty is offered or implied where parts, accessories, components or software are used for racing purposes - racing defined as competitive driving and/or time-trials and any testing, development or practice associated with such activities.